tag:beneit.statuspage.io,2005:/historyBene IT Status - Incident History2024-03-28T04:44:59-04:00Bene ITtag:beneit.statuspage.io,2005:Incident/94478442022-03-02T22:31:51-05:002022-03-02T22:31:51-05:00Monitoring System Upgrades<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>22:31</var> EST</small><br><strong>Completed</strong> - Maintence has been completed and checked!</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>22:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>16:53</var> EST</small><br><strong>Scheduled</strong> - Our monitoring system will be undergoing upgrades. Automatic healing will not work during this time. Our human staff will be watching for any errors during this time. <br /><br />No customer impact is expected</p>tag:beneit.statuspage.io,2005:Incident/82142742021-10-29T21:00:29-04:002021-10-29T21:00:29-04:00Platform Updates<p><small>Oct <var data-var='date'>29</var>, <var data-var='time'>21:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>29</var>, <var data-var='time'>20:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>18:51</var> EDT</small><br><strong>Scheduled</strong> - Our Client Portal will be down for about an hour. <br /><br />Message from provider:<br />As Syncro continues to fortify its platform with required updates, a few of these updates will require maintenance windows. We have two of these maintenance windows coming over the next few weeks. The first will occur this Friday, October 15th at 5 PM PST. The second will occur on Friday, October 29th at 5 PM PST. The Syncro platform will be inaccessible during these maintenance windows, which we expect to be no longer than 60 minutes each.</p>tag:beneit.statuspage.io,2005:Incident/82142712021-10-15T21:00:33-04:002021-10-15T21:00:33-04:00Platform Updates<p><small>Oct <var data-var='date'>15</var>, <var data-var='time'>21:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>15</var>, <var data-var='time'>20:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>18:50</var> EDT</small><br><strong>Scheduled</strong> - Our Client Portal will be down for about an hour. <br /><br />Message from provider:<br />As Syncro continues to fortify its platform with required updates, a few of these updates will require maintenance windows. We have two of these maintenance windows coming over the next few weeks. The first will occur this Friday, October 15th at 5 PM PST. The second will occur on Friday, October 29th at 5 PM PST. The Syncro platform will be inaccessible during these maintenance windows, which we expect to be no longer than 60 minutes each.</p>tag:beneit.statuspage.io,2005:Incident/66822792021-04-06T00:32:45-04:002021-04-06T00:32:46-04:00Web Hosting Server Updates<p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>00:32</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>23:45</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>15:50</var> EDT</small><br><strong>Scheduled</strong> - We will be performing upgrades to our web hosting servers tonight. The updates are automated and intelligent, no downtime is expected.</p>